KEEP THE TELEPHONE CONVERSATION SHORT 

The way you begin a telephone conversation will affect the way you complete it.  You should know how to keep the conversation short.  You can start a conversation by stating, "Hi! I have only five minutes to talk to you, but I want to let you know that........."  or, "I don't want to take much of your time, and I want to tell you that.........." This type of conversation will help you to keep the conversation short. 

You may have a timer and set your timer to 3 to 5 minutes and be conscious about the time passing.  This will help you to reduce the duration of the call.  In some organisations I have found that there is a 3 minutes cut off for an every outgoing call and the telephone line will be disconnected at the end of the 3 minutes.  I have seen some individuals also availing this facility.  You can see this in a Public call office also.  This natural time limit will make you to use the telephone facility effectively. 

Use this idea not only effectively but also tactfully.  Please remember that the tool has to be used properly and not bluntly.  For doing this effectively, you need to do a pre-call preparation of jotting down the points you want to talk.  Otherwise you may be thinking what you want to talk after placing the call or you may remember some point that you missed out after disconnecting the call.   

If you practice this tool consistently over a period of time, you will improve your effectiveness of using this tool.  Start from today.

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